Today: May 28 , 2020

Internet Outages Affect Northern Arizona

25 February 2015  

Service has been restored in some areas, but many schools were disrupted, and banks were closed during the northern Arizona Internet outage. 

Although some service has been restored, much of northern Arizona was unable to use their Internet services or landline phones, due to a cut Century Link fiber optic line, according to AZCentral. 

Read: Officials: Cut fiber line knocks out Internet in northern Arizona

The line was cut deliberately as an act of violence, according to CenturyLink's Facebook page. 

Read: CenturyLink on Facebook

"CenturyLink is aware that some customers in North Phoenix and Northern Arizona are experiencing disruptions to their Internet, Prism TV and third-party cell services. Customers are able to make local calls - 911 services have been rerouted.

"Technicians are currently working to restore the outage, which was caused by vandalism. The vandalism occurred at approximately noon - police officials are on site. We apologize for any inconvenience this creates for our customers and will provide updates as more information becomes available."

From the City of Prescott:

PRESCOTT, AZ (February 25, 2015) – The City of Prescott is currently experiencing significant issues with all means of voice and internet connectivity. The current outage origin and extent are nor fully known at this time, but appear to be impacting most routine CenturyLink services (landlines, cellular, and data) along with T-Mobile and AT&T.

Verizon services appear stable but the public is asked to keep their calling needs to a minimum where practical.

The emergency 911 system is operational, however, citizens are asked to use E-911 for true emergency calls only, not report communications outages that they are experiencing.

If police or fire services are needed that are non-emergency in nature, the public is encouraged to contact the Prescott Regional Communications center at 928-445-3131 or 928-445-5357.

We appreciate your patience as this interruption is worked through, and services are restored.


Lynne LaMaster

Lynne LaMaster is the Founder of the eNewsAZ Network of websites. She will be leaving for new adventures on May 15, 2020.